Worst pharmacy on this earth. My fiance had to waited a week and a half for the prenatal vitamins covered under her insurance which never showed. They just made us pay for cheaper ones. Only come to this pharmacy if you're okay with waiting half your life time for extremely important medicine.
Yesterday I went to fill a new prescription, and pickup a refill.. There are only 3 people working in the pharmacy. One is at the drop off window, and she talks on and on and on, causing a long wait. The other two people are the cashier, and the pharmacist. They move at a snail's pace. When I got the txt that my meds were ready, I found the line of people waiting in the line for the cash register was all the way out to the main isle. It looked to be 5 families. I could not wait for all that, so left. I will not ever use this Walmart for prescriptions again. The rest of the store isn't much better.
In addition to the lackluster experience with the pharmacy I continuously find that the management team continuously falls short in their ability to efficiently stock the shelves with everyday items (example: water, deodorant, fresh goods, ground chicken, frozen chicken wings, smiles and a welcoming/helpful atmosphere).
Used to be really good until they changed pharmacists. Now mistakes mean inconvenience and extra trips. Very slow in filling prescriptions. Not very good at contacting my doctor or checking faxes from him.
This was the most unprofessional experience I've ever had with a "successful" business. The prescription was called in much in advance. I realized I would be a few minutes late so called in advance to let the pharmacist know I would be maximum 5 minutes late for pickup. While on the phone I verified the prescription was already filled and let the lady that answered the phone know that I may be at most 5 minutes late and she responded "we close at 6:00" and hung up on me. I showed up at 6:02 with the windows closed and nobody insight. My prescription provider just got changed and I will gladly pay $5 extra per prescription for professional and courteous service. My grocery shopping will gladly go across the street as well.
Walked in and appeared not so busy...was expecting a but of a wait for a flu shot however others also receiving a shot who arrived after I did and filled out paper work after I did were seen first. Then I was asked for all personal info again as if I hadn't already given this and filled out with forms...not good at all!!! In a world of customer service you are definitely failing here. The pharmacist was kind though and shot didn't hurt at all.
Walmart Pharmacy is a US Pharmacy based in Lake Wylie, North Carolina. Walmart Pharmacy is located at 175 SC-274, Lake Wylie, SC 29710, USA.
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